Refund Policy

In accordance with the law (article L221.18), the buyer has a period of 14 days from the date of receipt of the article to return the articles, purchased by mail order on the internet, which would not suit him, without having to justify his decision.

I undertake to make a full refund of the purchase within 14 days, by PAYPAL or bank transfer, insofar as the item(s) are returned to me without damage, in accordance with their original condition, described in the invoice, and returned in their original packaging.

It is up to the recipient to pay the return postage and to take out any necessary insurance to guarantee the risks.

You must inform the company of your decision to withdraw, by sending me, by email ( contact section) or paper mail, before the expiry of the 14-day period, a standard withdrawal form (appended to these GTC) or any another statement, unambiguous, expressing your desire to withdraw. The company will send you an acknowledgment of receipt of the withdrawal by email.

In the case of the return of a transformed or damaged item, purchased on the internet, the refund cannot be made, photos and file in support, it will be automatically returned to the buyer, after opening a dispute.

In the case of an item purchased through our partners 58Facettes and Castafiore, by appointment, in Paris, in their showroom or any other boutique or physical location, the return, after fitting and purchase, in the event of a change of opinion, is not conceivable.